RETURN POLICY
At NAMiTA, we take great pride in the quality of our products and ensure that they are crafted with care and precision. Due to the nature of our products, we are unable to accept returns or offer refunds under any circumstances.
1. No Returns or Refunds
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All sales are final. We do not accept returns or provide refunds for any products purchased from NAMiTA.
2. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 24 hours of delivery. We will review your case and may, at our discretion, offer a replacement for the damaged item.
To process a claim for a damaged or defective product, please:
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Email us at info@namita.co.uk with your order details and photos of the damaged product.
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Our team will assess the situation and respond with further instructions.
We value your satisfaction and are committed to making your shopping experience with NAMiTA exceptional.