Shipping policy

Shipping Policy

Welcome to Namita! We want to make sure you have the best shopping experience with us. Please review our shipping policy below:

📦 Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • Once your order has shipped, you’ll receive a confirmation email with shipping details.

🚚 Shipping Rates & Delivery Times

  • Standard Shipping (Domestic): 2–7 business days

  • Express Shipping (Domestic): 1–3 business days

  • International Shipping: 7–14 business days (may vary by destination)

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

🌍 International Shipping

  • Customs, duties, and taxes are the responsibility of the customer.

  • Delivery times may be delayed due to customs processing in your country.

📮 Tracking Your Order

  • A tracking number will be provided via email once your order has shipped.

  • If you don’t see tracking updates right away, please allow 24–48 hours for the carrier to update their system.

❗ Delays & Issues

  • Please note that shipping times are estimates and may be affected by factors outside our control (such as carrier delays, weather, or customs).

  • If your order is significantly delayed, please contact us at support@namita.co.uk and we’ll assist you.

📌 Incorrect Address Policy

  • Please double-check your shipping details at checkout. We are not responsible for lost packages due to incorrect addresses entered by the customer.

💌 Questions?

If you have any questions about your order or shipping, reach out to us at support@namita.co.uk.

Thank you for shopping with Namita – we appreciate your support! 💖